Visitors will find in the municipal operator MVG (Münchner Verkehrsgesellschaft mbH) a living example of well-run modern multimodal company that covers 100% of its operating costs for metros, trams and buses with fare income. MVG serves a population of 1.5 million residents and 500,000 commuters plus more than 6 million visitors per year. No other German cities can boast such high usage rate. In the last decade, demand grew by 23.1% and the supply has been increased accordingly, and will continue to do so: the plan “MVG-Supply offensive 2010 - 2020” paves the way for further capacity increases. And customer satisfaction has been above country average for years.